Integrity means being honest, truthful, honorable, and principled. At Vezita, we value integrity and strive to be honest, open, and ethical in our interactions with our employees, clients, and business partners, who collectively form our stakeholders. Here are a few examples of how we uphold our commitment to integrity:
We organize skip-level meetings to address every concern.
We provide guidance and a clear understanding of salary break-ups and deductions
We offer opportunities to address any transport-related issues.
We provide clear explanations of performance-based variable pay to all employees, which boosts morale and fosters healthy competition to perform effectively.
Credibility means earning trust through reliability, character, dependability, reputation, acceptability, and authenticity. To build trust with our stakeholders and become the partner of choice for providing exceptional customer service, we uphold ethical behavior, reliability, and accountability. Here are a few examples of how we demonstrate our commitment to credibility:
We share internal reports with our clients to maintain transparency and build trust.
When a project was on the verge of moving to another vendor, our top management decided to give it our all-out effort and leave no stone unturned. We turned the project around with the highest quality output, surprising the client and earning more business from them.
Empathy means having compassion, responsiveness, closeness, bonding, understanding, rapport, listening, appreciation, and connection. It's about standing in someone else's shoes and understanding what they're experiencing. At our company, we prioritize empathy and strive to be compassionate, responsive, and kind to our fellow stakeholders. Here are a few examples of how we demonstrate our commitment to empathy:
Our team contacted APSRTC and scheduled buses based on login and logout times to address the morning shift conveyance issue. This helped all employees plan their travel without any impediments.
We established an employee care committee to address grievances with a solution-based approach.
During the rainy season, we opened an emergency pathway to the cafeteria to ensure employees could reach it safely
We provide insurance cards for every employee.
We continuously address all grievances to ensure our stakeholders feel heard and valued.
Transparency means clear communication, openness, visibility, and being straightforward in our interactions with stakeholders. Here are a few examples of how we demonstrate our commitment to transparency:
Our appraisal system is transparent, allowing employees to understand where they stand and how they can improve.
We provide every individual with access to their performance scorecards for ongoing performance management and feedback.
We maintain transparency in our internal job postings, interviews, and selection criteria to ensure equal opportunity for all employees.
We conducted a town hall where employees were able to interact with the leadership team, fostering a culture of open communication and transparency.
